The products are very high quality. The prices are reasonable. Bill goes a great job of responding to questions re flooring options. He has a very good knowledge of available products combined with an amiable personality. I have been a sales trainer and I appreciate his approach. The installations was perfect. I receive many compliments re the l'ok of the flooring.
I would use no other. They are fantastic. No matter how many times. I made changes they were always pleasant. From the bottom to the top you could not find a better company to go with. We thought they were reasonable and they even made suggestions that would save me in the years to come. We will definitely use them in our next remodel projects.
We contracted fci because you would come to our home with samples and in home consultation. Ray was a very engaging and helpful advisor. The installers, Troy and Jeff, were incredibly efficient and very good to work with. It was a good experience despite all the work we had to do getting stuff ready to move around. Well done, Thanks, Bob Larsen
The abundant selection of carpeting to choose from.
The sale was accurate the salesperson Bill was a pleasure to work with and the installers were efficient and clean courteous and respectful of my home
The sales staff and installation team was great.
It was a pleasure doing business with you. The two installers were very professional and did their job well. A great finished product!
The price for installation was high for the quality of the work. The installation wasn’t bad but for the price I would have expected more care to be taken during installation.
The floor looks wonderful. It is vinyl plank flooring and it has enough variation of pattern to mimic wood. The people at Floor Coverings International were there to answer any questions that I had. If our salesmen was not in the office, he would get back to me in a timely manner. The installers were great, they cut each plank perfect the first time. They were ever so nice, yet very professional. I would not hesitate to recommend this company to my friends; in fact, I already have.
Your men ran out of grout and spread the grout on kitchen floor to thin. The wood floors, carpet and the bathrooms look wonderful but the kitchen looks just like he said (then denied) skimped on the grout and after it dried was going to add more on top and you know that won’t work......I am spending $25.000.00 with your company and your tile man volunteered the info about skimping on the grout, I didn’t ask him, he volunteered the info. But since I don’t think the right hand knows what the left hand is doing at your company I probably won’t hear from this...so would you recommend YOUR COMPANY? This has been a big issue today with your crew leaving this afternoon and they never even offered to move my kitchen table from my living room back to the kitchen for me. So I guess it’ll sit here as reminder of my stupid decision to do business with your company until someone comes by my house and can help me move it.